Nuance - Speech Recognition, Imaging, PDF and OCR Solutions Australia

Support

Phone Technical Support

End users receive one phone incident at no charge for all active products, and then can access telephone support for additional incidents for USD 19.95 per incident. Phone support is only available for registered users. Letter/Fax support is not available.

Issues not included in the online support will not be charged.

Product GroupFee & Phone details
 Active USD 19.95 per chargeable phone support incident
Dragon NaturallySpeaking 9
IBM ViaVoice Pro USB Edition 10
IBM ViaVoice Standard Edition 10
IBM ViaVoice Mac OS X Edition
OmniForm Premium 5.0
OmniForm 5.0
OmniForm Filler 5.0
OmniPage 16
OmniPage Professional 16
OmniPage Pro X (Mac)
PaperPort Professional 11
PaperPort 11
PDF Converter Professional 5
PDF Converter 5
PDF Create! 5
TextBridge Pro 11
1300 856 388
Monday - Friday
9:00 - 17:00 AEST
 Mature USD 19.95 per phone support incident
Dragon NaturallySpeaking 8
OmniPage 15
OmniPage Professional 15
PaperPort Professional 10
PaperPort 10
PDF Converter Professional 4
PDF Converter 4
PDF Create! 4
1300 856 388
Monday - Friday
9:00 - 17:00 AEST
 Legacy Online self-service support only
Dragon NaturallySpeaking 7.0
Dragon NaturallySpeaking 6.0
Dragon NaturallySpeaking 5.0
ImageAXS Pro 4.01
OmniForm 2.0 (Mac)
OmniForm 3.0
OmniForm 4.01
OmniForm Filler 3.0
OmniForm Filler 4.01
OmniPage Pro 14
OmniPage Pro 12
OmniPage Pro 11
OmniPage Pro 8.01 (Mac)
OmniPage Pro 10 Scanner Suite Plus
OmniPage Pro 10
OmniPage Scanner Suite 9.0
OmniPage Web 1.0
OmniPage Direct 1.0
OmniPage Wizard 1.0
PageKeeper Pro 3.0
Pagis Pro 2.0
Pagis Pro 3.0
Pagis Pro Millennium
PaperPort Converter
PaperPort Deluxe 5.x (Mac)
PaperPort Deluxe 6.1
PaperPort Deluxe 7.0
PaperPort Deluxe 8.0
PaperPort Pro 9 Office
PDF Converter 1
PDF Converter Professional 3
PDF Converter 3
PDF Create! 3
PhotoFactory
PhotoSoap 2
PowerShow
Recognita Plus 5.0
SuperGoo
TextBridge Pro 8.0 (Mac)
TextBridge Pro 9.0 Business Edition
TextBridge Pro Millennium
TextBridge Pro Millennium Business Edition
TextBridge Pro 9.0
Voice Xpress 5.0
.com Knowledge Base support only
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