|
|
 |
|
|
|
|
|
|
|
|
|
| Frequently Asked Questions |
| Q. |
What are the Deployment Rights under the Site License Program? |
| A. |
Software may only be used at the locations listed in the license certificate.
Employees of the Site who work remotely may use the software on their
portable computer, home computer or as remote terminal server clients
(where supported by the product).
|
| Q. |
What happens when I need additional licenses? |
| A. |
When you require more licenses, you simply pay an upgrade fee to move
to the next level of the program. For example, if your licensed location
grows when you acquire a company or the organisation wants to purchase
licenses for additional locations, you pay the upgrade fee and receive
a new license certificate.
Once Maintenance and Support is purchased for a product, it must also
be purchased for any additional licenses.
|
| Q. |
Is Technical Support available? |
| A. |
Yes, customers have the option to purchase Maintenance and
Support at a cost of 20% of the standard price of the
license. Maintenance is purchased annually and includes access
to Technical Support, error corrections, software updates and
software upgrades (future new releases of our product as they
become available).
For further information visit Maintenance & Support.
|
| Q. |
How do I purchase additional manuals and CDs? |
| A. |
Customers may purchase additional CDs and manuals through their resellers
or through the Nuance Customer Service centre.
|
| Q. |
How do I purchase headsets? |
| A. |
The Dragon NaturallySpeaking SLP does not include headsets. These
should be ordered separately, when purchasing the SLP. Customers
can purchase headsets though their reseller or through the Nuance
Customer Service centre.
|
|
|
|
|
|
|
|
|
|
|
|
