Industries
Dragon NaturallySpeaking 10 for Insurance/Claims
Speed Data Entry and Complete Field Reports Faster
Today’s insurance organizations have little time to focus on growing revenues or increasing market share. Data entry can consume the majority of a customer service representative’s workday, limiting the amount of time they spend working on obtaining new clients for an agency. Additionally, these tedious data entry tasks can induce repetitive stress injuries that drain productivity and increase an agency’s worker compensation costs.
|
Claims documentation inefficiency — claims leakage — is a source of escalating costs for insurance carriers of all types and sizes. Using the keyboard to type reports and documentation causes lost time, and organizations are plagued by high error rates, inconsistencies and slower processes. With field agents spending 3-4 hours per day — or more! — typing reports, forward-thinking organizations are searching for solutions that help them recapture the time lost typing reports and increase the ability of agents and adjustors to handle more cases per workday. |
Learn More |
When it comes to documenting claims, speech recognition offers a faster, more accurate and cost-effective approach. Speech recognition can cut claims documentation time and increase productivity by 50-80%. From Auto & Home to Commercial or Life, Dragon NaturallySpeaking can speed claims input and written reports for all lines of insurance.
With Dragon NaturallySpeaking insurance organizations can:
- Increase productivity for agents and adjusters
- Handle more calls and claims per hour
- Reduce or eliminate the need for high-cost transcription services
- Shorten process time for claims
- Improve accuracy of documents and data
- Better manage heavy workloads and paperwork
- Significantly reduce administrative overhead
- Provide better customer service