Healthcare Solutions
Our Healthcare solutions help your practice work more productively. Share patient information, eliminate transcription, and have more time to focus on patient care.
Contact Center Solutions for Healthcare Insurance
Nuance provides tailored, phone-based Customer Service Solutions that that are helping leading health insurance companies to deliver cost-effective and differentiated customer care via the phone, Web and contact center agents – and earn happy, loyal customers in the process of reducing costs and improving Healthcare accessibility.
- Reduce contact center costs.
- Proactively contact your customers.
- Improve your agent productivity.
More About Our Healthcare Insurance Experience
White Paper: Customer Care Challenges / Solutions In Healthcare Insurance
Efficient & Secure Paper, Forms & PDF Solutions
Healthcare providers need smart solutions for document scanning, document management, OCR, and forms processing to help them regain control over paper-intensive clinical, billing, regulatory, and administrative processes. Nuance helps healthcare firms achieve exceptional efficiency along with significant cost savings, greater security, improved traceability, and increased productivity.
- The strongest levels of document control and process security
- Business continuity through offsite electronic document storage
- An improved compliance posture – without additional burden
- Greater productivity and collaboration through easier document sharing
- A greener corporate footprint through vastly reduced paper consumption
More About Document Scanning & Conversion Healthcare Solutions
Speech Recognition Services
Speech recognition drives efficiency and cost savings in clinical documentation by turning clinician dictations into formatted documents - automatically.
Using front-end speech recognition, clinicians dictate, self-edit and sign transcription-free completed reports in one sitting – directly into a RIS/PACS system or EHR. Front-end speech recognition also allows physicians to quickly navigate from one section of the EHR to another…saving valuable time.
Using background speech recognition, medical transcriptionists (MTs) edit speech-recognized “first drafts” resulting in up to 100% gains in MT productivity when compared to traditional transcription.
- Reduce document turnaround time
- Save on transcription costs - significantly
- Enhance patient care through increased clinical record accuracy, inclusiveness and access
Healthcare Services
Healthcare organizations are grappling with the most dynamic and challenging issues they have ever faced. Healthcare professionals must decide how they will meet all these challenges: achieving EHR meaningful use, realizing significant bottom line reductions, and ensuring patients receive the highest quality and safest care possible. It is critical to act now. Nuance Healthcare can help. Nuance is the only vendor that offers a full range of speech driven clinical documentation and communication solutions and services.
- Reduce transcription costs
- Enhance patient care
- Achieve EHR meaningful use
Healthcare Options For Outsourced Transcription Services From Nuance
Nuance Healthcare Managed Speech Solution
- Access Experienced MTs
- Supports on-shore or “follow-the-sun” labor strategy